Bridges SI plays key role in design and build of advanced HHS command center

Bridges System Integration LLC (Bridges SI) had the pleasure of supporting the design and build of the Health & Human Services (HHS) Centers for Medicare & Medicaid Services (CMS) new Program Integrity Command Center. CMS’s mission is to ensure effective, up-to-date health care coverage and to promote quality care for beneficiaries. The focus of the command center is to reduce Medicare and Medicaid fraud.

Bridges SI teamed with CMS senior leadership to create a robust, high-resolution collaboration environment. The center will be home for experts in data analytics, fraud investigation, policy and clinicians. The ability to share data across teams, as well as work with other agencies, such as the Federal Bureau of Investigation (FBI), was a paramount design objective for the project.

The center features a blended knowledge wall that highlights key information for all of the disciplines. The visualization of real-time data helps identify fraud and allows the experts to transition from data mining into a meaningful investigation of criminal activity. Multiple “pods” were designed and built to support an arsenal of technology, thus assisting in combating criminal activity. These pods share data to the knowledge wall and relevant agencies outside CMS through high-definition videoconferencing.

The knowledge wall is comprised of 10 rear-mounted projectors blended together creating a single seamless image. The entire composited image can be archived for after-action reviews, distribution or for creating a data library for import supporting future investigations. In addition, an executive conference room overlooks the command center to provide an additional technology workspace to support the command center.

Since January of this year, CMS has recovered over $4 billion in fraudulent payments. 2012 has seen the largest health care fraud bust in our country’s history. Bridges SI is proud to play a role in keeping health care dollars with the citizens with whom they are intended to serve.  Below is the video CMS crafted showcasing their new facility.